Police SOP

Organizational Structure and Responsibility

100.1 DEPARTMENT RANK STRUCTURE

The ranking structure of the Unified Police Department is as follows:

The acronym LEO is used throughout this document and means Law Enforcement Officer.

State Command - These individuals draw on extensive experience within the city to maintain balance within the UPD and support its success.

Chief of Police

High Command - These are the heads of the Unified Police Department. They are responsible for departmental development and activity, and for continually reviewing the department’s operational effectiveness.

Assistant Chief

Deputy Chief

Command - These are the highest-ranking officers within the Unified Police Department. They are responsible for final decisions and for leading changes and development.

Captain

Commander

Supervisors - Supervisors maintain communication between general patrol ranks and Command, handle lower-level internal issues, and bring forward ideas for development.

Sergeant

Lieutenant

General Patrol - These ranks make up the majority of the department’s personnel and have few administrative responsibilities.

Police Officer

Senior Police Officer

Corporal

Training Ranks - Officers in these ranks receive essential training and their first policing experience. The knowledge gained during this phase provides a foundation for their careers.

Probationary Officer

Cadet

100.2 EMPLOYMENT STATUS

Employment with the UPD is at will. An employee may be terminated at any time, for any reason, by an individual with termination authority (see the chain of command). By joining the UPD and accepting employment, you acknowledge that you understand all SOPs in this document, including your at-will employment status.

Specialist Subdivisions & Certifications

101.1 SUBDIVISION STRUCTURE

The subdivisions and certifications that are included within the Unified Police Department are as follows:

Criminal Investigation Division (Division)

The Criminal Investigation Division (CID) is devoted to solving unusual crimes. CID officers are trained in observation, undercover work, and pseudo-purchases. Senior Police Officers and above are eligible to apply unless specific conditions apply.

Special Weapons and Tactics (U.S. Marshals) (Division)

Special Weapons and Tactics is a highly trained team of officers prepared for a wide range of situations. Members are trained to high standards and equipped with specialized weapons, devices, and vehicles. Police Officers and above are eligible to apply unless specific conditions apply.

H.E.A.T. (Division)

Highway Enforcement of Aggressive Traffic is suited to officers who can drive at high speeds while remaining composed. This division authorizes the use of high-performance vehicles. Police Officers and above are eligible to apply.

Moto Unit (Certification)

The Moto Unit is a highly skilled unit that carries less equipment and operates the smallest vehicles in the fleet. Members receive advanced vehicle training. Police Officers and above are eligible to apply.

K9 Unit

RESERVED

Air-1 (Certification)

The Air Support Unit operates a state-of-the-art helicopter equipped with a high-definition camera, allowing the Police Air Observer to observe suspects, areas, and events from a considerable height and distance. Its equipment includes standard, thermal, and night-vision cameras, tracking devices, rappel mounts and ropes, and other essential equipment. Police Officers and above are eligible to apply.

Field Training Officer (Certification)

Corporals and above may obtain this certification. Certified officers may train new cadets and conduct ride-alongs that count toward the cadets’ final evaluations.

Administrative Policies

102.1 Code of Conduct

Officers are held to the highest standards of professionalism and are expected to conduct themselves appropriately at all times, both with their colleagues and with the public. As representatives of this department, your actions reflect on the entire organization. When conduct is careless or irresponsible, it tarnishes the department’s reputation and erodes public trust. Misconduct—whether toward fellow officers or the public—can result in serious consequences, including lawsuits, termination, or even imprisonment. Officers caught engaging in unethical behavior, whether recorded or reported, may face disciplinary action, up to and including dismissal.

102.2 Promotions

Employees of the Unified Police Department can earn rank or position based on their skills, abilities, and work ethic, and may also lose rank if these standards are not met. When a rank change occurs, the employee will be notified by a member of Command or during the weekly meeting, in person or via email. The employee will then receive a new call sign reflecting their updated rank. It’s important to note that promotions are not guaranteed once the minimum requirements are surpassed.

102.3 Disciplinary actions

Any member of the UPD is subject to disciplinary actions for, but not limited to, breaches of SOP, misconduct, and other violations of department policies. Disciplinary measures may include strikes within the strike system, suspension from specific divisions or subdivisions, suspension from the department, demotion, or termination. Supervisors and higher-ranking officers have the authority to administer disciplinary actions to officers of lower ranks.

102.4 Departmental Interactions

All employees of the UPD are expected to maintain and promote positive relationships with their fellow emergency response colleagues. If an employee fosters a harmful environment that impacts their professional performance as LEOs, they will be subject to disciplinary action. Additionally, they will be addressed privately to resolve any internal issues. Employees who create or contribute to negative relationships with other departments will face similar actions.

102.5 Leave of Absence

Employees of the UPD are responsible for submitting a leave of absence (LOA) when they are unable to meet time requirements due to outside circumstances. An LOA should only be requested when an employee knows in advance that they will be unavailable to clock in for duty for an extended period. Using an LOA on the last day of the week to avoid penalties for not meeting time requirements is strictly prohibited. Employees must specify the nature of their leave, with the exception of personal reasons. Abuse of the LOA policy will not be tolerated.

102.6 Extended Leave of Absence

Employees may request an extended leave of absence if personal or professional obligations prevent them from meeting their weekly activity requirements over an extended period. Command must be notified of the reason. Based on the circumstances, Command will determine whether the employee will return at their current rank or at a lower rank.

102.7 Resignation

If an employee of the UPD resigns from their position, they must return all department-issued equipment upon their next arrival in the city. Under no circumstances will they be permitted to use department-issued vehicles or uniforms after their resignation.

Officer Identification

200.1 REQUIRED IDENTIFICATION

Officers are required to provide their badge number or call sign when requested by any person, regardless of the reason. Refusal requires sound justification and should be extremely rare. Officers are not required to provide their name or rank; their badge number is the only required identification.

Failure to identify yourself when requested, without sound justification for refusing, will result in disciplinary action.

Use of Force

201.1 LEGAL DEFINITIONS

Definitions related to this policy include:

Lethal Force - Force reasonably anticipated and intended to create a substantial likelihood of causing death or serious bodily injury.

Non-Lethal Force - The use of physical techniques or tactics, chemical agents, or weapons on another person.

Serious Bodily Injury - Bodily injury that creates or causes serious permanent disfigurement, protracted loss or impairment of the function of any bodily member or organ, or creates a substantial risk of death.

201.2 USE OF FORCE

Officers will encounter violent, dangerous, and unpredictable people during their duties. The permitted level of force depends on the threat presented. The following guidance addresses common situations. Officers must be able to justify every use of force, which must be proportional to the threat and not excessive. Officers will be held accountable, both legally and departmentally, for unauthorized use of force.

201.2.1 Unarmed Person

An unarmed person may still pose a serious or lethal threat, depending on the circumstances and their intent. When confronting an unarmed person, use verbal communication to de-escalate the situation. Avoid aggravating them, take your time, and try to persuade them to surrender. If there is no immediate threat to you or the public, there is no need to rush. Some use of force may be required if the person remains uncooperative.

201.2.2 Armed Person - Non-Firearm

An armed person does not necessarily have a firearm; they may possess a knife, baseball bat, hammer, or another weapon. When confronted with these weapons, draw your firearm; lethal weapons should be met with lethal force. Unless the individual advances toward you or another LEO, maintain distance and encourage dialogue. If multiple officers are present, discuss whether one officer should switch to a non-lethal option.

201.2.3 Armed - Firearm

An individual armed with a firearm can pose a serious threat over a considerable distance. On arrival, remain behind solid cover, such as a vehicle or wall, and continue using verbal communication. Lethal force is justified if the firearm is used, displayed, or moved in a way that indicates imminent use, such as being aimed at you or another officer.

201.3 Factors to determine reasonable use of force

When determining whether to apply force, several factors should be taken into consideration:

• (a) Immediacy and severity of the threat to Officers or others;
• (b) The conduct of the individual being confronted;
• (c) The availability of other options and their possible effectiveness;
• (d) Seriousness of the suspected offense;
• (e) Potential for injury to Officers, suspects and others;
• (f) The risk and reasonably foreseeable consequences of escape;
• (g) Prior contacts with the subject or awareness of any propensity for violence;
• (h) Any other exigent circumstances.

201.4 Shooting at a moving vehicle

An Officer should only discharge a firearm at a moving vehicle or its occupants when:

• (a) The Officer reasonably believes there are no other reasonable means available to avert the threat of the vehicle, and the vehicle is being used in a manner to immediately threaten the Officer or another person with death or serious bodily injury;
• (b) A person in the vehicle is threatening the Officer or another person with lethal force by means other than the vehicle.

201.5 TASER DEPLOYMENT

Officers shall not discharge a taser at a person in a body of water. Wet clothing or a wet person alone does not trigger this restriction. Tasers must not be “spammed.” Wait at least 15 seconds between taser deployments on an individual. If the suspect uses a skin reload or another emote-canceling method, the 15-second interval is waived for that instance. A taser may be deployed at the operator of a vehicle traveling below 20 mph.

201.6 TACKLING

Officers may perform a maximum of two tackles in rapid succession. If the person is still running after two tackles, the officer should deploy at least one taser shot before tackling again. Spam tackling is not permitted except in circumstances involving a skin reload or another method of resetting emotes.

201.7 Opportunities to Surrender

A fleeing suspect who has committed a nonviolent crime against an LEO should receive a reasonable opportunity to surrender before officers resort to the use-of-force chart. The following guidelines apply:

If the suspect is fleeing on foot, refer to Sections 201.5 and 201.6 for taser and tackle usage.

Suspects should not be spam tackled. An interval of at least 7 seconds between tackles is considered sufficient.

201.8 FLEEING SUSPECTS

When a person attempts to flee after a suspected nonviolent crime, officers must identify themselves as police or as members of the LSPD, BCSO, SASP, or FBI and allow ample time to surrender before using a taser or tackle, unless someone’s life is in danger. Ample time to surrender means 20 seconds after the person begins fleeing.

201.9 Breaking Cuffs

A suspect may use their skills to break handcuffs. A cuff break does not, by itself, authorize increased force. Officers may use appropriate, proportional restraint to address continued resistance, consistent with Section 201.2. The number of cuff breaks does not authorize striking a suspect into unconsciousness or using a firearm. Lethal force is permitted only when the suspect presents a separate, immediate threat of death or serious bodily injury and the applicable use-of-force requirements are met. Suspected abuse of game mechanics must be documented and reported through the server’s reporting process; it does not create an exception to these force restrictions.

201.10 WARNING SHOTS

Warning shots are prohibited. They shall never be considered.

201.11 USAGE OF CLASS 2 & CLASS 3

Any officer is permitted to use lethal force following the proper guidelines and case laws. To prevent disproportionate injuries, the Unified Police Department has set policies for the usage of class 2 and class 3 weapons.

Class 2

Class 3

Class 3 weapons include automatic rifles and high-caliber, single-shot rifles.

Matching force

Officers may use Class 3 weapons only to match force. Identify the suspect’s weapon class and respond with a matching class.

Outnumbered Guideline:

An on-duty officer who is outnumbered and has no additional support may escalate force to neutralize a threat under the following guideline:

1 LEO to 3 violent suspects: Use of a Class 3 weapon is authorized.

Any breach of this guideline must be reported to Command for review and possible disciplinary action.

Departmental Use of Social Media

202.1 HARMING THE UPD NAME

Under no circumstances should any posts on personnel’s social media include any harmful or disrespectful messages regarding activities within or around the Unified Police Department.

202.2 POSTING RESTRICTIONS

Employees, whether on or off duty, may not post evidence or crime-scene photographs without full clearance from UPD Command.

Arresting and Charging

203.1 APPREHENDING A SUSPECT

After using appropriate force, officers must apprehend suspects using government-issued handcuffs. All use-of-force rules and the cuff-break provisions in Section 201.9 still apply. Apply handcuffs from behind the person, positioning their arms behind their back. Officers may not use handcuffs while incapacitated or in rapid succession to prevent escape (“spam cuffing”). If an accidental cuffing occurs, correct it at the scene and continue.

203.2 LEGAL DEFINITIONS

Detainment: The temporary detention of a person for questioning with reasonable suspicion. Detaining an individual does not give you the right to conduct a search, unless provided with probable cause or uncoerced permission.

Arrest: The formal charging of someone with a crime involving the seizure of assets, detainment, and processing of said individual.

203.3 LEGAL ADVICE PROCEDURES

The Los Santos Police Department strives to ensure that arrests, charges, and sentences are fair. As stated in a person’s Miranda rights, they have the right to an attorney.

If a suspect requests a lawyer then you should make an attempt to have one provided for them.

Request Format

Contact lawyers through DOJ emails or their designated in-city radio channel.

The suspect or arresting officer has 5 minutes to contact a lawyer. Once the lawyer agrees to represent the suspect, they have an additional 10 minutes to arrive at the station. It is at the officer’s discretion whether to wait longer than the 15-minute time frame for the lawyer to arrive. If a lawyer is requested but unavailable within this time, the officer should advise the suspect to plead not guilty and encourage them to seek legal representation.

Arrival

When lawyers arrive at the station, follow this procedure:

Identification - Verify the identity of anyone claiming to represent the Los Santos Department of Justice. Confirm that their job is listed as lawyer before granting entry. This identifies who will have contact with the prisoner and helps prevent unauthorized access by people impersonating attorneys. Anyone whose status cannot be verified will be refused entry.

Search - Anyone who is not a police employee and is granted temporary access to sensitive station areas must be searched for prohibited items. These include weapons, drugs, and any other items a prisoner should not access. Hold these items in the secure armory until the visitor leaves.

Process

First, explain the arrest from initial contact through arrival at the station. Outline the proposed charges and the associated sentence and fine.

The meeting of the lawyer and client should occur in a secure interview room. When a prisoner is out of their cell, it is advisable for them to be handcuffed. You and other Officers should move out of earshot so as not to breach attorney-client privilege.

After consulting their client, the lawyer will return to accept, negotiate, or dispute charges. Listen and remain open to reasonable negotiations without giving in to unreasonable demands. Officers retain the final decision on the sentence and fine but must not abuse that authority. Consider violence, attempts to flee, cooperation in custody, and any relevant intelligence provided by the prisoner. If an agreement cannot be reached, contact an available supervisor and request their attendance at the station.

Time served

Time served should be granted to the suspect in cases where the processing time has been unreasonably prolonged due to the officer’s fault. Typically, processing should take no longer than 10-15 minutes, although special circumstances may warrant a longer duration. If time is taken off for time served that must be stated in the reductions section of the arrest template.

Plea deal

A plea deal can only be made in the presence of the District Attorney or another authorized representative from the Department of Justice, as well as the suspect’s legal counsel. In rare circumstances, and with the approval of a judge, a plea deal may be negotiated directly between the arresting officer and the suspect’s legal representative. If the suspect, without coercion, voluntarily suggests or requests a guilty plea deal, the arresting officer may accept it without the presence of a District Attorney or legal representative. However, this should be done with caution, ensuring the suspect's decision is fully informed and voluntary.

Conclusion

Once an agreement is reached, the lawyer will inform their client and may witness processing. An officer will then escort the lawyer out of the building. The lawyer shall collect their belongings and identification before leaving.

Remember to always be respectful, polite and work with the lawyers as best you can at all times. They are not an opponent, they’re simply there carrying out a job on behalf of the suspect.

Sentence Reduction Limits and Maximum Sentences

Officers below supervisor rank may reduce the total sentence and fine by up to 20%. They may impose a sentence of up to 250 months without a judge’s approval, or up to 500 months with a judge’s approval.

Supervisors and above may reduce the total sentence and fine by up to 40%. They may impose a sentence of up to 250 months without a judge’s approval, or up to 500 months with a judge’s approval.

Sentence Reductions for Violence Against Police Officers

If a suspect has opened fire on police officers, any reduction is at the officer’s discretion. For violence against police officers, officers below supervisor rank may grant a maximum reduction of 10%. Supervisors may authorize up to 20%. Further reductions, up to 40%, require authorization from Command.

Searches

204.1 REASONABLENESS OF A SEARCH AND SEIZURE

To search in locations where a person has a reasonable expectation of privacy you need to have a warrant or exigent circumstances. Areas in which individuals do not have a reasonable expectation of privacy include:

Plain View - An object in plain view from a location where an officer has a right to be carries no expectation of privacy. If its nature as contraband or evidence is apparent, the officer may seize it.

Search by Non-Governmental Persons - Property seized by private persons, in a manner that would otherwise be illegal if seized by a government agent, does not violate the Constitution and may be provided to an Officer for use in a criminal investigation. An Officer may not use a private person as an ‘agent’ to search.

204.2 SEARCHES

There are several exceptions that permit a warrantless search.

Valid Consent - An individual may consent to a search of themselves or their property, but consent must not be obtained through threats or duress.

Lawful Arrest - If the individual is placed under a lawful arrest then Officers have the right to search them prior to transport. This is primarily from a safety standpoint. It can also be an intent to uncover further evidence of a crime.

Emergency Search of a Person - Courts have allowed warrantless searches of persons when those searches are in response to emergency situations concerning an injured or unconscious person requiring aid. There is a need to intrude upon the privacy of the person in the interest of their welfare.

Other circumstances:

Police may conduct an immediate, warrantless search under emergency conditions, if there is probable cause to believe that delay in getting a warrant would result in the loss of evidence, the escape of the suspect, or harm to the police or public.

Officers are allowed to enter a home when a suspect retreats into the home or private area and there is reasonable fear of escape, destruction of evidence, or injury to the police or public.

204.3 WARRANTLESS SEARCHES OF RESIDENCES

A search of a person’s residence without a warrant is presumed to be unreasonable. Officers must be very careful about entering a home without a warrant and must be prepared to justify any entrance to a residence based on an exception to the warrant requirement.

Consent Search of a Residence

The extent of the search is limited by the consent given. The subject can stop the search at any time. The extent of the search is limited to the area over which the consenting party has authority. If more than one person has authority to consent and at least one declines consent, Officers may not rely on consent of the other.

A host may consent to the search of premises occupied by a guest or visitor, but not to the search of a guest's personal property. A visitor/guest may not consent to the search of the host's premises. Permission to enter is not consent to search.

Public Safety or Emergency Search of a Residence

This exception to the warrant requirement generally relates to situations in which it appears that a person may be hurt or in need of immediate assistance. Examples include welfare checks and domestic violence situations where the crime is ongoing.

This exception is based upon an immediate need to provide protection or aid. Specifically, Officers must have reasonable grounds to believe there is an immediate need to protect the life or safety of themselves or others to enter a property.

Hot Pursuit Search of a Residence

An officer need not maintain visual contact with a fleeing suspect but must already be in active pursuit before entering private property. If a suspect is seen fleeing into a property during an active pursuit, officers may search the entire property without a warrant.

204.4 WARRANTLESS SEARCHES OF VEHICLES

Consent Searches

The owner or a person with apparent authority over the vehicle may consent to its search. The subject can stop the search at any time.

Warrantless Searches

Vehicle searches follow the same basis as searches of property or persons. Officers must have reason to believe that prohibited items or evidence of a crime are present in the vehicle.

204.5 Civil Forfeiture

Following a guilty plea, evidence seized in connection with the crime is subject to civil forfeiture. The defendant is responsible for proving that the property was acquired legally. This includes, but is not limited to, cash seized during a trafficking investigation.

Sniper Rifles

206.4 Sniper Rifles

Authorization

Only officers certified in sniper use who are members of High Command or the Lead SWAT team may carry a sniper rifle.

Scene Limit

• Only one sniper rifle may be deployed per scene (e.g., KOS, standoffs).
• Snipers should be deployed only when necessary, particularly when PD is outnumbered or overwhelmed. During airdrops, snipers should be used only when absolutely necessary and PD is completely overwhelmed.
• A sniper may be deployed if an enemy sniper is present.

Engagement Guidelines

• Always engage from an elevated (if possible) or long-range position.
• You must be scoped in before firing. Quick-scoping is prohibited.

On-Scene Awareness

• If you arrive at a scene where a sniper is already deployed, do not display or use your own.
• Communicate with the current sniper and coordinate your role to avoid conflict or redundancy.

Hostage Protocol

• Multiple snipers may be used when an officer or EMS member is held hostage or when the hostage situation is deemed high-threat.
• You must inform the suspect that a sniper has them in sight. This should be used as part of negotiation RP, not as a silent threat.

Personal Protective Equipment (PPE)

300.1 Daily Equipment

RESERVED

300.2 RESERVED

Vehicle Usage

301.1 FLEET AND ASSIGNMENT

Refer to the vehicle assignments on your roster. Failure to follow those assignments will result in disciplinary action.

301.2 DIVISIONS

RESERVED

301.3 UNMARKED UNITS

Unmarked patrol cars are UPD-issued vehicles without distinctive police markings, such as liveries or other identifying modifications. They are equipped with lights and sirens. Their use requires authorization from the CID/FBI division and High Command or above.

An unmarked police car should join a vehicle pursuit only in dire circumstances. Drivers must exercise extra caution because other road users may not recognize the vehicle as a police car.

Radio & MDT

302.1 EXPECTATIONS

Radio traffic will be kept to a strict standard while in dispatch and any personal needs or conversations must be kept to a minimum. You are not to go into a dispatch channel unless you are clocked on and have your radio on your person. Sometimes the city may go quiet, that is understood, but choose wisely when to switch in and out of completely professional radio communication.

302.2 PANIC BUTTON (10-99)

The UPD and EMS panic alarm must only be used in dire situations, where you believe you are in critical danger. This button is located on your shoulder radio. Panic buttons are found in any police armory and are to be in one's possession at all times while on duty.

302.3 Mobile Data Terminal (MDT)

The UPD has the use of a computer system and database to aid in its storing, processing and reviewing of criminal information. All LEOs from point of entry to the UPD have access to this system and are required to only use it for legitimate police purposes in alignment with their duties.

Officers who misuse the MDT or abuse its functions will face disciplinary action. The system contains sensitive information and must be used cautiously when live-streaming (“Live Eyes”).

Hostage and Barricade Situations

303.1 LEGAL DEFINITIONS

Definitions related to this policy include:

Barricade Situation - An incident in which one or more suspects intentionally use a building or enclosed area to hold a position of advantage over LEOs.

Hostage Situation - An incident in which a person is held against their will through force or the threat of force. The lives of hostages are paramount.

303.2 COMMUNICATION

Initial responding LEOs should try to establish and maintain lines of communication with a barricaded person or hostage-taker. LEOs should attempt to identify any additional subjects, inquire about victims and injuries, seek the release of hostages, gather intelligence, identify time-sensitive demands and obtain the suspect’s surrender.

303.3 FIRST RESPONDER CONSIDERATIONS

First responding LEOs should promptly and carefully evaluate all available information to determine whether an incident involves, or may later develop into, a hostage situation.

The first responding LEO should immediately request a supervisor’s response as soon as it is determined that a hostage or barricade situation exists. LEOs shall continually evaluate the situation, including the level of risk to LEOs, to the persons involved and to bystanders, and the resources currently available.

The handling LEO should brief the arriving supervisor on the incident, including suspects, victims, injuries, required resources or equipment, and current perimeters and evacuation areas.

303.4 SCENE COMMANDER

The handling officer may be appointed scene commander. If a pursuit becomes necessary, the scene commander assigns units to the pursuit order. Use clear radio communication so all involved units understand their assignments.

303.5 NEGOTIATION LIMITS

The UPD and the city follow a one-hostage, one-demand policy. Free passage and no spike strips are commonly requested together and count as one demand. This allows suspects to reach their vehicle or swim to shore freely and prohibits spike strips during the first 5 minutes of the pursuit. An LEO must never grant a demand for an inmate’s immediate release, a helicopter, a police car, a boat, or money.

Groups committing the highest-value heists may not make specialty demands because of the public threat posed by their escape.

People do not have to demand free passage and no spikes as a default demand should they wish to do something different with their chase, such as demand a foot pursuit or demand certain clothes be worn by the responding LEOs. We will do what is necessary to get that hostage out safely.

303.6 FAKE HOSTAGE

If officers establish beyond a reasonable doubt that a hostage is fake, they may attempt to breach the facility where the hostage is located.

Crowd Control

304.1 POLICY

While dealing with intense or emotionally sensitive incidents, onlookers, relatives and friends of those involved can get agitated, angry, upset and potentially aggressive. It is important that you manage the situation and handle it as best as you can.

There are multiple tactics that you can employ in an attempt to reduce the threat of the crowd and allow other LEOs on scene to continue working safely and effectively and without hindrance.

The following tactics are some examples of how you can deal with a crowd:

Discussion - Start talking with the people in the crowd, empathize with them, find out what they are angry about and start community relations.

Distraction - Very similar to discussion but rather than talking about the incident you talk about something unrelated.

Deterrent - This should only be carried out if the crowd is increasingly hostile and violence is on the brink of outbreak. This response will involve you drawing your ASP Baton, Taser or, in extreme circumstances and following use of force guidelines, your service sidearm.

Robbery Situations

305.1 POLICY

The Unified Police Department will always address a robbery, be it a store, bank or otherwise, with consideration of those involved.

305.2 DIRECTORATE

The majority of robberies that take place within San Andreas are committed by those who are desperate, struggling and not looking to cause genuine harm and distress to the general populace. You should always look to create clear and open conversation with those inside and attempt to gain all the following information while also attempting to create a relationship with the suspects:

• The number of suspects, known weapons, and resources.
• If the suspect is in control of hostages.
• How they intend to leave.
• What their motives are.

Continue to talk to the suspects, show empathy and care and maintain a calm and professional manner.

Vehicle Impound Procedures

Follow your local impound procedures for information. Failure to adhere to these will result in disciplinary action.

307.1 GENERAL GUIDANCE

RESERVED

Operational Deployments

To maintain adequate patrol coverage across the state, standard units are limited to one or two LEOs. Units with three or four LEOs require exceptional circumstances and authorization from the shift supervisor. The shift supervisor may also permit three-person units when staffing is high enough that patrol coverage and operational effectiveness will not be affected.

Dispersal Zones and Road Closures

Dispersal zones and road closures are available to assist LEOs with scene management, at the shift supervisor’s discretion. Road closures should include physical indicators such as vehicles, barriers, or cones.

Traffic Stops

400.1 LEGAL DEFINITIONS

Traffic Stop - A temporary detention of a vehicle’s driver to investigate a possible crime or traffic violation.

The listed speeding thresholds are:

Cities and towns: 45 mph

Highways: 85 mph

Refer to DOJ laws and legislation for any provisions that supersede these speed limits.

Red lights are treated as stop signs: drivers must yield to traffic before proceeding.

400.2 THE PROCESS

When performing a traffic stop, an Officer should follow the following guidelines to ensure their safety throughout the stop.

Signal for the driver to pull over with use of your lights and sirens. If the driver has not pulled over within a reasonable time frame, signal over the radio that you are in a 10-80 and begin comms for it.

If the vehicle stops in an unsuitable location, direct the driver to move forward to a safer location.

When stopping behind a vehicle, angle the cruiser so its front-right headlight aligns with the vehicle’s left rear taillight. This signals approaching traffic to move into the next lane.

Radio that you are conducting a 10-38. Provide the location and vehicle description, and state whether backup is needed.

LEOs should walk to the driver or passenger side window. This is Officer preference and can be decided based on the environment. For example, on a highway an Officer may choose the passenger side as a safer place to stand.

Ask the driver to lower the window and turn off the ignition if they have not already done so. Begin investigating the reason for the stop.

Once the traffic stop has concluded, the Officer should return to their vehicle and announce themselves as clear from their last call.

Officers may develop their own approach to traffic stops through experience, provided they follow the basic principles. A fixed script is not required.

400.3 Checkpoints & Roadblocks

1. Purpose

To outline the safe, professional, and RP-friendly procedures for setting up and conducting law enforcement checkpoints and roadblocks.

2. Definitions

Checkpoint: A temporary setup to check vehicles/persons for specific reasons (e.g., DUI, weapons, APB).

Roadblock: A higher-level obstruction typically used in active pursuits, hostage situations, or lockdowns.

3. Authorization

All checkpoints require approval from Command or above.

High-impact roadblocks, such as full highway closures or roadblocks near gang territories, require High Command approval.

4. Location & Setup Guidelines

Visibility:

• Must be placed in well-lit, visible areas.
• Use advance warning signs, cones, and lighting to alert approaching traffic. On highways, place signs well in advance, ideally with a police car displaying emergency lights.
• Avoid blind corners or areas where vehicles can't react in time.

Escape Routes:

A clearly marked path must always be left open for:

• Civilians not involved in the checkpoint
• Emergency vehicles

Never fully block an entire road unless there's an active emergency.

Personnel:

• At least two officers must be present at all times.
• One officer should serve as the primary contact and the other as traffic cover.

Barricade Setup:

Use police vehicles, barricades, and cones in a structured pattern:

• Tapered lane slowing system (e.g., zig-zag setup with space to slow but not trap)
• At least one vehicle-width gap should remain open
• Officers must be positioned behind cover and not in direct line of travel

5. Conduct During Operation

Greet all drivers respectfully and explain the purpose of the checkpoint.

Only detain individuals if:

• There is probable cause
• They match a BOLO/APB
• They are visibly impaired or carrying illegal items

Use non-lethal force unless met with immediate lethal threat.

Record the start and end times, location, and results (such as citations and arrests) in the MDT report section.

6. Ending a Checkpoint

• Clear all barriers.
• Ensure no obstruction is left in the road.

7. Prohibited Practices

• Setting up blockades at the end of long straights or blind highways with no warning.
• Using roadblocks as a trap or bait without RP justification.
• Abandoning a checkpoint without proper teardown.
• F8 quitting during or after a checkpoint unless crash-verified.

8. Accountability

Supervisors are responsible for ensuring safety and RP quality.

Any violations may result in disciplinary action based on severity, including retraining, suspension, or strikes.

Felony Stops (Code 5)

401.1 LEGAL DEFINITIONS

Felony Stop - A vehicle stop involving a driver or passenger strongly suspected of a serious crime, particularly when officers believe the occupants may be violent or armed. Occupants are ordered out at gunpoint.

401.2 PROCEDURE

A felony stop will always be performed with two or more LEOs. They will not be performed by a lone Officer unless unavoidable.

The first Officer will park as if performing a normal traffic stop. On arrival, other units should come to a stop behind the suspect vehicle and to the side of the first Officer’s vehicle, allowing enough space between the vehicles. LEOs should not pull in front of a suspect vehicle.

LEOs will perform a felony stop by following these points:

• Keep weapons drawn and pointed at the vehicle and its occupants at all times.
• Issue clear voice commands.
• Bring the driver out of the vehicle first, followed by passengers in the vehicle.
• Once the vehicle is clear of all obvious occupants, LEOs will rotate around it in a clockwise manner.

Responding to Calls

402.1 PURPOSE AND SCOPE

This policy provides for the safe and appropriate response to emergency and non-emergency situations.

402.2 LEGAL DEFINITIONS

Emergency Calls - Calls which are critical and in-progress, where immediate police intervention is required to avert personal injury, or where prompt arrival is necessary to effect criminal apprehension.

Non-Emergency Calls - Calls for police service or reports of a crime where there is no immediate threat to the safety of persons or property.

Code 3 Response - A response level whereby the vehicle has its lights and sirens activated, and is making its way to a call in a manner that may breach road traffic laws.

402.3 RESPONSE TO EMERGENCY CALLS

The law provides that LEOs are allowed to drive an authorized emergency vehicle Code 3 in response to an emergency call.

Responding with emergency lights and sirens does not relieve the Officer operating the vehicle of the duty to act responsibly and safely. LEOs shall exercise sound judgment and care with due regard for life and property when responding Code 3 to an emergency call. LEOs should only respond Code 3 when circumstances reasonably indicate an emergency response is required.

LEOs may turn off emergency equipment while continuing an emergency response that exceeds normal traffic restrictions when a tactical approach would be prudent for officers or potential victims. Officers must exercise increased awareness and caution during this type of response.

LEOs who are not responding Code 3, or whose situation no longer requires an emergency response, shall obey all traffic laws. Code 3 responses must not continue longer than necessary.

402.4 RESPONSE TO NON-EMERGENCY CALLS

LEOs responding to non-emergency calls should observe all traffic laws and proceed without the use of emergency lights and siren.

402.5 RIDE-ALONGS

Command and above may authorize and host ride-alongs for civilians with no prior felony convictions. Participants must wear closed-toe shoes, pants that cover the ankles, and a bulletproof vest without police identifiers. They must carry no illegal contraband and submit to a search before entering the building or patrol vehicle. Participants may not carry a firearm of any class.

EMS personnel may participate in a ride-along only with EMS High Command approval.

402.5.1 RIDE-ALONGS RULES OF ENGAGEMENT

Before patrol, a ride-along participant may walk around the motor pool and speak with officers but must enter the hosting officer’s vehicle before it leaves the garage. While 10-08, participants must remain in the vehicle except for brief civilian interactions at scenes without an active call. During any active shootout, whether on foot or in a 10-80, prioritize the participant’s safety. If you and the participant come under direct fire, disengage completely. If needed, drop the participant at the station or nearest safe location before reengaging.

402.5.2 RIDE-ALONGS RULES OF ENGAGEMENT CONT.

When a suspect is taken into custody, transport by another unit is recommended but not required. A ride-along participant may accompany the officer during processing, including sentencing discussions with an attorney, unless the suspect requests privacy. Use of a patrol vehicle is recommended. H.E.A.T., Air-1, Marine, and CID are the only certifications that may remain active with a ride-along participant present. Other certifications must not conduct ride-alongs for safety reasons.

402.6 Active Shootouts:

Shootouts between gangs or other groups may occur within the city. Public safety remains the highest priority.

When responding to an active shootout an officer must act accordingly in the interest of public safety.

• Call for backup with the appropriate number of units.
• Set up a perimeter to contain the violence. A minimum of four units is recommended, with one positioned to the north, south, east, and west, at least one street away from the fighting. The highest-ranking member of the perimeter shall announce over a megaphone that PD has established a perimeter.
• Investigate the incident. If the UPD lacks enough units to intervene, identify those involved and collect evidence for future cases.
• If sufficient units are available, prepare a plan. Wait at least 8 minutes before intervening in a shootout on public property, subject to the exceptions in Section 402.6a. Proceed cautiously to detain and apprehend aggressive suspects. Follow the SWAT directive if available.

402.6a Stipulations:

The 8-minute waiting period is waived, and detainment or intervention is permitted, in the following situations:

• Police / EMS are directly shot at
• Active shooters use UPD resources for their own benefit, such as using a patrol car for cover.

Pursuit Protocol and Tactics

403.1 UNIT PROCESSION RADIO TRANSMISSION

During a pursuit, the lead unit should focus on driving and transmitting updates. Once a secondary unit catches up, it may take over radio communications.

403.2 TACTICS

Tactical eligibility must always be approved by a supervisor or ranking Officer while on duty. These tactics are limited to the following to ensure safety for LEOs and the general public.

Spike Strips - The vehicle’s speed and the nature of the road must be assessed in conjunction with the risk to the surrounding public before using this tactic. A hit with spike strips may cause the suspect’s vehicle’s tires to instantly deflate. The use of spike strips must be announced over the radio to allow following units to avoid/slow down for them.

PIT Maneuver - A pursuing vehicle contacts the suspect vehicle’s rear quarter panel to cause it to spin and stop. A PIT is permitted after 5 minutes of pursuit and at speeds up to 100 mph. H.E.A.T. follows a separate PIT SOP. A PIT always requires permission from the pursuit supervisor.

Tactical Box - When sufficient units are available in a slow-moving pursuit, position one vehicle in front, one on each side, and one behind the suspect vehicle. The front vehicle gradually slows, with the other units matching its speed, to bring the suspect vehicle to a safe, contained stop.

Disengaging Pursuit - Disengaging the pursuit is always considered a viable option when the safety of the general public is in danger by LEOs or the suspect. Specialist units may be activated in this situation to re-engage pursuit should the suspect be cornered or stopped.

Discharging a Weapon at a Vehicle - Officers may fire at a moving vehicle, its tires, or its occupants only when the lethal-force conditions in Section 201.4 are met. A fleeing vehicle, a prolonged pursuit, or a desire to stop an escape does not by itself justify gunfire. Elapsed time, including 15 minutes of pursuit, and supervisor approval do not independently authorize shooting. Any discharge must be necessary to address an immediate threat of death or serious bodily injury and must comply with the department’s use-of-force policy.

Grappler Deployment - A grappler may be deployed at any speed and must be fitted before patrol.

Timing note: 7 minutes.

/grappler install — Use while outside the vehicle.

/grappler deploy — Use while seated in the vehicle.

/grappler Remove — Use while outside the vehicle.

Press E to grapple a vehicle. Grappler use is authorized after 8 minutes in a 10-80, or when a suspect takes extreme jumps.

Deploy units according to the crime tier so adequate resources remain available for other incidents. Units taking custody of hostages are excluded from the patrol-unit count but may not join a pursuit if doing so would exceed the limit. The UPD may add one relevant pursuit unit for each vehicle that interferes with the pursuit.

Tier 1 - Drug calls, traffic infractions, stolen vehicles, or disorderly-conduct 10-80s: 2 patrol units and 1 appropriate specialty unit.

Tier 2 - House robberies, ATM robberies, store robberies, boosting, or Ammu-Nation robberies: 3 patrol units and 1 appropriate specialty unit.

Tier 3 - Trap-house, laundromat, or Fleeca robberies: 5 patrol units and 2 appropriate specialty units.

Tier 4 - Kidnapping, an LEO/EMS emergency-button activation, or assault with a lethal weapon against LEOs or civilians: all deployable resources.

Command and above, or anyone with H.E.A.T. Class A or above, may deploy additional H.E.A.T. vehicles when appropriate, such as when a suspect vehicle is outrunning a H.E.A.T. unit.

403.3 WATER PURSUITS

Entering or remaining in the water, whether accidentally or intentionally, does not by itself authorize lethal force. There is no waiting period after which shooting or striking a swimming subject becomes automatically permitted. Officers should coordinate observation, safe recovery, or apprehension using available resources, and obtain medical assistance when needed. Any force used must be proportional to the subject’s actions. Lethal force is permitted only in response to a separate, immediate threat of death or serious bodily injury under the department’s use-of-force policy. Suspected ocean-dumping rule violations must be documented and reported through the server’s reporting process, rather than punished with force.

403.4 GANG COMPOUNDS

If a pursuit for any crime enters a gang compound, personal compound, or house, lethal force is authorized against subjects in the immediate vicinity within that property. Officers must still follow proper use-of-force rules. A subject with their hands raised shall not be shot.

403.5 TUNNELS

If a pursuit for any crime enters the San Andreas tunnel system, LEOs may immediately deploy spike strips and follow the appropriate procedures to cover potential exits and entrances.

Unified Police Department Driving License

404.1 PURPOSE

To ensure the Unified Police Department abides by all traffic laws they are sworn to uphold.

404.2 LICENSE IN USE

An officer’s departmental driving license is recorded and maintained on the roster. Unsafe, careless, or reckless driving accumulates infraction points. Once the officer accumulates enough points, the license is revoked and a new one may be issued. Two license revocations result in automatic termination from the UPD. Infractions may be reduced or dismissed following an FTO-appointed driving lesson and observation.

Warrants (Search and Seizure)

500.1 PURPOSE AND SCOPE

The Unified Police Department will seek a search warrant if there is reasonable cause to believe that contraband is located in a dwelling.

500.2 OBTAINING A SEARCH WARRANT

LEOs shall obtain a warrant through the form in the Department of Justice emails: Search Warrant

500.3 REFUSAL TO ISSUE

If a warrant is refused, the officer shall cease any attempt to conduct the raid.

500.4 SERVING THE WARRANT

A signed warrant shall be served as soon as practical by the Los Santos Department of Justice.

A member of UPD Command or a delegated supervisor must be present.

500.5 PRECAUTIONS IN SERVING THE WARRANT

The Officer may request the assistance of SWAT prior to executing the warrant if:

• The suspect may have access to or has a history of using or possessing firearms.
• The suspect has a history of violent felonies or assaultive behavior toward police, or may force a confrontation with LEOs.
• The target location has characteristics that may frustrate entry into the property.
• There are other aggravating factors, such as surveillance cameras, lookouts, booby traps, vicious dogs, complex floor plans, or the possible presence of a narcotics lab.

500.6 ANNOUNCEMENT AND DELAY

Before entering a property, LEOs shall:

• Identify themselves as police officers.
• Explain the purpose of entry.
• Demand entry.

An announcement is not required when any of the following conditions apply:

• It would increase the danger to the officer.
• It would prevent the arrest.
• Announcing the officer’s presence would lead to the destruction or disposal of evidence.

500.7 INVENTORY REPORT AFTER SEARCH

The Officer or Supervisor obtaining the search warrant will, as soon as possible, file an Inventory Report, detailing all contents and evidence seized from the property.

Off-Duty Conduct

600.1 OVERVIEW

Off-duty LEOs are expected to conduct themselves to a high standard. The department maintains the scope to discipline off-duty LEOs for unacceptable behavior.

600.2 BREACH OF STATE LAW

Apply these guidelines to the single most serious custodial offense committed. The department shall issue the following disciplinary action:

Felony offense: Termination of employment.

Misdemeanor offense: 1–3 strikes on the employment record and a 1-day suspension.

600.3 WITNESSING A CRIME

If you witness a crime while off duty, call 911. Provide a statement when LEOs arrive. Focus on being a reliable witness.

600.4 OFF-DUTY EQUIPMENT

Off-duty LEOs may carry their police-issued sidearms. Command and above may carry all equipment while off duty. Officers must safeguard their equipment and report missing or stolen items through the chain of command within 2 hours of the incident. Off-duty LEOs may identify themselves as officers and exercise police authority, although this is not the intended purpose of off-duty time.

600.5 REPORTING EMPLOYEES (INTERNAL / EXTERNAL)

If an individual is sentenced for offenses and works for one of the departments listed below, report the sentence using the following format. Failure to report may result in disciplinary action.

Officer Name: Name of the processing officer.

Offender: Name of the person being processed.

Date & Time: Date of the offense and time of processing, rounded to the nearest hour.

Offenses: Full list of offenses committed by the individual.

UPD employees should be reported to Command.

EMS

Chief:

Email:

Report Level - All Custodial Sentences.

Los Santos Department of Justice

RESERVED

Report Level - All Custodial Sentences.

BCSO

RESERVED

Report Level - All Custodial Sentences

Appearance & Presentation

All employees representing the Unified Police Department shall maintain a clean, professional appearance and wear their uniform correctly.

LEOs are only authorized to wear official and approved UPD uniforms while on-duty. Each Officer is assigned a set of each permitted uniform for them to wear. An Officer may not wear anything else unless expressly permitted by a Supervisor. Department heads may allow casual wear for events commonly known as “casual Friday”. FBI and CID may permit more casual wear when LEOs are working undercover for a case.

Employees are not permitted to have any of the following:

Face or head tattoos. This includes makeup that distorts the face, at Command’s discretion.

Substances Policy

Employees of the UPD are not permitted to be under the influence of any medication or illicit substances, with the exception of ‘over the counter’ and prescribed items.

Transfer, Reinstatement / Reapplication Policy

Transfer Policy

An officer requesting a transfer within the Unified Police Department may retain their previous rank at the discretion of the heads of both departments.

Reinstatement Policy

Below is the reinstatement policy for different situations that may arise when an Officer resigns or is dismissed from the department. Any policy is subject to Command review and discretion.

A. Dismissed LEOs

Officers dismissed from the Unified Police Department must reapply after an appropriate period. Reinstatement involves a minimum reduction of one rank for every 2 months out of service. Command determines the reinstated rank.

B. Inactivity Dismissal

Any Officer dismissed on the basis of inactivity may contact their previous Command for reinstatement.

C. Cadet Dismissal

Cadets dismissed for not successfully completing the Cadet phase may reapply 2 weeks after dismissal. A new interview is not required if the previous interview remains relevant and the reapplication occurs within a reasonable period.

Reserved

Policies 700–702 are retired from this SOP. This document grants no standing authority for terrorism declarations, retaliatory strikes, KOS events, repeated arrests based solely on a declaration, or immunity from departmental accountability. Any future special event must be governed by a separate approved event policy defining its participants, boundaries, duration, authorization, and review process. Normal server rules and applicable departmental policies remain in effect unless that separate policy expressly and validly establishes an exception.

Professional Conduct & Disciplinary Policy

All Cadets and Probationary Officers (POs) are held to a zero-strike policy.

This includes, but is not limited to:

• TOS violations
• Bible break offenses
• Corruption within the Police Department will not be tolerated under any circumstances. Any form of PD corruption will lead to immediate disciplinary action, up to and including termination.

Duty Expectations

Cadets and Probationary Officers (POs) may spend time off duty on their police character. Being present in the city does not automatically require them to clock in.

When on duty, cadets and POs must actively participate in assigned training and duties, follow supervision requirements, and comply with departmental policies. They must clock out when taking personal time and must not record off-duty time as training or duty time.

Cadets and POs should communicate their availability and training plans to their FTO or PD Command. Off-duty time does not count toward training progress, and the department’s off-duty conduct rules still apply.

Evidence Handling

Do not remove or tamper with evidence locker items without prior authorization.

Supervisor permission or guidance is mandatory before accessing or using any evidence.

Always document all officers involved in any case or incident.

All assisting or responding officers must be attached to the associated case file for accountability and transparency.

Leave of Absence (LOA) Policy

Cadets and Probationary Officers may request a reasonable leave of absence for personal needs, work or school obligations, illness, family matters, or emergencies.

For planned leave, notify an FTO or PD Command in advance and provide an expected return date when known. In an emergency, notify them as soon as reasonably practical; advance notice is not required when circumstances make it impossible. Officers are not required to disclose sensitive personal details.

PD Command records and confirms the leave. During approved leave, training progress and applicable training deadlines are paused, and duty or activity requirements are suspended. Approved leave alone is not grounds for a strike, dismissal, or mandatory reapplication.

On return, the cadet or PO should contact their FTO or PD Command to resume training. Previously completed training is retained, with reasonable refresher instruction or reassessment where needed. If the expected return date changes, provide an update as soon as practical.

Streaming & “Live Eyes” Protocol

If you are streaming with Live Eyes, you must inform your PD team beforehand.

While streaming:

• Do NOT open warrant tabs
• Do NOT discuss sensitive or classified information
• Maintain operational security at all times.

Body Camera & Recording Requirements

• Keep your body camera operational at all times whenever possible.
• Provide recorded footage upon request from Command or Internal Affairs.

Medal is the preferred recording software, as it allows easy access and sharing without downloads.

Avoid software requiring others to download videos.

You must also have the ability to take screenshots when necessary for case files or incident reports.

Chain of Command & Communication

All Cadets and POs must follow the Chain of Command when addressing questions, complaints, or concerns.

The standard Chain of Command is as follows (may vary slightly by department structure):

• Field Training Officer (FTO) / Direct Supervisor
• Command
• High Command

Always attempt to resolve issues at the lowest level possible before escalating.

Be respectful and professional when communicating with any member of command.

For formal complaints or confidential issues, submit a written request or message directly to a Command member. You may also request a private meeting if needed.

Failure to comply with any of the above SOPs may result in immediate disciplinary action, up to and including termination.

If you have questions or concerns about any part of this SOP, speak with your FTO or a member of PD Command for clarification.